Team,
I have a client who has a customer that created an order that is still in abandoned cart, but their PayPal went through. I don’t see anything unusual in the logs. Could someone help me research? I can provide all the necessary details (order number, timestamps, etc).
Thanks!
Oh, sorry. I didn’t realize I posted a new thread for a known issue. Mine thread can be merged into yours (if that is possible).
Anyway, I hope SnipCart team responds and fixes this issue soon!
No problem, the more obvious it becomes, the sooner they might see it! We launched a new product today, typical timing… Thanks for pointing out the abandoned cart thing, I was able to send out an email to everyone who had abandoned cart so far this morning!