Extra mailaddress to sent the order to

Support
#1

Most of the time we send the products ourselfs from stock. We also provide some foodproducts which will be made fresh when ordered by another producer (bakery). In the current situation we receive the order, then sent the order to the producer of the product who produces the order and sent it to the client.

I am looking for the possibility to add an extra mailaddress to some products so that the order will be sent directly to the producer of the product, and aslo to the client and us.

Thanks in advance!

#2

Hi @fishjewel

Let me know if I understand your use case correctly: Some of your products are actually produced on demand by external producers. When one of these products is ordered, the external producer needs to receive a copy of the order so they can prepare their own product and send it themselves to the client?

#3

Hi @dominic, that is exactly the case. Thanks for the reply.

#4

Great! So first of all, there is no built-in mechanism in Snipcart that allows this to happen automatically.

However, you can handle it by using our Webhooks feature and reacting to the order.completed event. This would give you access to all ordered items and you would be able to send this information to the correct producer.

Of course, this requires some development work and sadly I can’t give a complete example but let me know if you have questions regarding the general flow described above.

Cheers!