Is the Authorize.net payment gateway broken?

Hi everyone!

Snipcart has been working wonderfully for me until recently. A few nights ago, the checkout stopped working. At the very end when the user pressed “Place order”, the order did not go through.

I investigated a little bit using the browser’s devtools as well as the “developer logs” section in the Snipcart dashboard. The only error is:

error: A problem occurred when performing an operation in Authorize.Net.

Unfortunately, that is the complete error. There is no more infomation. I have reached out to support and they are investigating. But, that seems to be taking time, so I would like to get feedback from fellow snipcarters while I wait.

My Question is:

  • Is anyone else using Authorize.net for their gateway and has successfully received orders in the last 2 days? Please let me know, that is useful information!
  • Is anyone using authorize.net for their gateway and hasn’t been able to receive orders in the past 2 days?
  • Has anyone dealt with this error before? A problem occurred when performing an operation in Authorize.Net.

Hey @koshermyphone

I got your email in our support inbox will do follow up there :wink:

Cheers!