Orders not showing in dashboard and not sending webhooks

Support
#1

Hello,

Just received reports from customers of stuff not showing in their accounts after ordering (stuff that is triggered by webhooks). On further investigation, these orders aren’t showing in the snipcart dashboard.

I just did a test order which sent an email with invoice number of 5012. 4969 is the latest one in snipcart dashboard (earlier today).

This happened before on the 6th May, is this the same thing?

David

Edit: customer updated webhooks are being sent, but not any order complete.

#2

Same here. Payments going through but no orders in the dashboard.

update: two hours later, order appeared in the dashboard. Digital Download Email was not sent though.