PayPal Express - 422 (unprocessable Entity)

Support
,
#1

Having an issue when submitting payment with PayPal Express - error in snipcart.js

[Error] Failed to load resource: the server responded with a status of 422 (Unprocessable Entity) (93e5a401-f6c19f63-37f4-46a5-8856-42695cf9bf49, line 0)
[Error] TypeError: t.indexOf is not a function. (In ‘t.indexOf(":")’, ‘t.indexOf’ is undefined)
(anonymous function) (snipcart.js:6:151824)

Debug points to " city: t.billingAddress.city," with “t.indexOf is not a function. (In 't.indexOf(”:")’, ‘t.indexOf’ is undefined)" as the reported error. In the form, the city field is set to Singapore.

Any ideas what is causing the error? Stripe works fine, just seems to be with PayPal Express.

#2

Hi @simplysay, thanks for reaching out.

Can you double-check that you granted permission to Snipcart in your PayPal account?
You can check the instructions here:

And you can also check if the email set in your PayPal settings inside the Snipcart dashboard is correct.

If those are correct, please reach out to us at geeks@snipcart.com with the email used in your Snipcart account, so we can check your case further.

Thanks.

1 Like
#3

Hi there !

I just had the exact same problem and the solution provided by @netlitow worked perfectly.

Thanks a lot !

Sam