Automatically send the invoice to the customer not working

Hi,

I have checked the “Automatically send the invoice to the customer” checkbox, but the customer is not receiving the invoice anymore.

The logs show that a notification has been send: “Delivering notification of type ‘Invoice’ by email to…” but nothing is showing up.

I do however get a copy via the BCC, but the customer is not receiving anything at all.

cant figure out, why. Any help is apriciated.

BR,

Ivar

Turns out, most emails end up in spam. As the sender is not verified. How do I verify the sender?

Hey @ivaris,

As mentioned in this other thread, you can contact us with the required information on our support email, and we’ll provide you with the 3 DNS records you’ll need to add to set up DKIM.

Have a great day!